Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wanda Brooks

Wanda Brooks

July 22, 2024

5  out of  5 rating by Wanda Brooks
"Thee best team very professional, caring, efficient they make you feel like family and they understand when circumstances arise the willingness to work with you and the patience with the customers. Excellent customer service 👏 👌 👍 God Bless You All"
Profile photo of Samantha Johnson

Samantha Johnson

July 16, 2024

5  out of  5 rating by Samantha Johnson
"I called for commercial auto insurance on a new vehicle. Brian assisted me. He was absolutely fantastic. He made sure my coverage was exactly what I needed. His customer service skills was excellent, he made sure we received our multi car discount and the call was less than 10 minutes. 10/10 Highly Recommend!"
Profile photo of Joshua Hale

Joshua Hale

July 16, 2024

5  out of  5 rating by Joshua Hale
"**Excellent Service** I recently the opportunity of working with this insurance company and cannot recommend them enough. From start to finish, the process was seamless and efficient. The team was not only knowledgeable and professional but also went above and beyond to ensure that I got the best coverage at a competitive rate. I now have peace of mind knowing that my assets are well-protected. Thank you for the excellent service!"
Profile photo of Ray Caddell

Ray Caddell

July 16, 2024

5  out of  5 rating by Ray Caddell
"Tamika is incredible ! Shes always on-point with our families insurance needs . responds promptly when we have questions , and is an absolute pleasure to deal with always . A+++ , 5 stars and more !"
Profile photo of Abdul Walizai

Abdul Walizai

July 14, 2024

1  out of  5 rating by Abdul Walizai
"I have had the worst experience having insurance from State Farm especially Tamika's office. I started off with less than $200 for 2 of my vehicles, but when i declined to use the 'Drive safe & Save' my monthly payment went up significantly, almost doubled. My payment due date was the 28th of the month, after multiple calls and speaking to several agents requesting to change the due date to the 1st of the month, I was charged an extra month just for the change in the due date, after speaking to Tamika and her agents, I was not convinced on why I was charged an extra month, the very only argument I heard over and over was “that’s how our billing system works’’, nor I was told that the change will cost me more. I called the corporate office few times on this, I thought they would investigate and resolve it, but instead I was asked to resolve it with the local agent, that tells me that everything at Sate Farm is Personal not professional. I found better plan with less than what I was charged, besides wasting hours over the calls with this office for the irresponsible behavior and unjustifiable charges. Think twice before buying insurance from State Farm in General, but from Tamika’s office in specific."
Profile photo of Jeremy Stokes

Jeremy Stokes

June 5, 2024

5  out of  5 rating by Jeremy Stokes
"Brian was very nice and helpful....and i had to change my homeowners insurance Tessa was very nice and helpful!! She is very good and quick at responding to emails !"
Profile photo of Ashley Lee

Ashley Lee

June 3, 2024

1  out of  5 rating by Ashley Lee
"I guess what I wrote didn’t post. I’ll try it again. It was sad I had to leave this insurance after having it since I was 16 years old because of poor communication."
Profile photo of Jessie Saffell

Jessie Saffell

May 10, 2024

5  out of  5 rating by Jessie Saffell
"Tamika was very helpful and kind when dealing with an issue with my policy!!!"
Profile photo of K. Wagner

K. Wagner

April 11, 2024

5  out of  5 rating by K. Wagner
"Wonderful service, very polite, didn't waste my time, didn't make me feel dumb. Whitney answered the phone, she was incredibly polite and helpful, got my info down quick to help me ASAP. Tamika was also polite and patient, she answered all my questions and explained things to me, and she sent multiple emails to confirm things. I'll be in good hands if I need their help again."
Profile photo of Greg Smiler

Greg Smiler

April 3, 2024

5  out of  5 rating by Greg Smiler
"Tessa Simpson was the best. I needed to add another party to my home insurance for boat dock liability, and Tessa was professional, efficient, and very personable during the process. She gave me a quick turn-around and made sure I understood what was happening. She was awesome - and its because of support like that I remain loyal to State Farm and this particular office. Thank you again State Farm, and a very special thank you to Tessa!!"
Profile photo of Apostle Deb Stockton

Apostle Deb Stockton

April 1, 2024

4  out of  5 rating by Apostle Deb Stockton
"Professional, reliable services and as well as a courteous staff. Thank you for the quick ( 10 minute) request reply and activation of services! You all are the best!"
Profile photo of Kristian Walker

Kristian Walker

March 21, 2024

5  out of  5 rating by Kristian Walker
"Brian Burchett was amazing!!!! He helped me save money on my landlord policy. Took his time to discuss all possible discounts, informed me on a lot of coverages I didn’t understand and went above and beyond to actively listen to all my concerns with switching insurance companies!!! Way to go Brian !!!"
Profile photo of carlos fuentes

carlos fuentes

March 14, 2024

5  out of  5 rating by carlos fuentes
"Quiero decir que el servicio es muy rápido y han resuelto mis problemas y me dan siempre una solución. Lo recomiendo 100% 👌 y lo mejor que esta Leydi que habla Español 👍"
Profile photo of Linda Hamilton

Linda Hamilton

March 14, 2024

5  out of  5 rating by Linda Hamilton
"Ms.Walker and her staff are great. I'd have no problem recommending their services."
Profile photo of Nate Peavy

Nate Peavy

March 13, 2024

5  out of  5 rating by Nate Peavy
"On this time around, as always Tessa hit the ball out of the park, and I appreciate her parking the car of her heart to take the time to listen to my story of trial, test and triumph related to the goodness God displayed on my behalf. Thank You Jesus for what You've done and thank You for the excellence and compassion displayed by Tessa. Exemplary Customer Service!"
Profile photo of Daina Guzman

Daina Guzman

February 28, 2024

5  out of  5 rating by Daina Guzman
"They are amazing 👏"
Profile photo of Tina Morris

Tina Morris

January 29, 2024

5  out of  5 rating by Tina Morris
"I have dealt with Brian at the Tamika Walker, State Farm- Fredericksburg location, multiple times! He has helped me with setting up my business and personal insurance. He has always had a great spirit and has helped me tremendously with getting the best coverage possible!! I strongly suggest this agency for all of your insurance needs!!"
Profile photo of Karl Conaway

Karl Conaway

January 26, 2024

5  out of  5 rating by Karl Conaway
"Very knowledgeable give great advice. Overall a great staff, insurance is insurance, but being treated like family helps the process. Thank you Mrs. Walker and State Farm staff."
Profile photo of Kieara Harvey

Kieara Harvey

January 5, 2024

5  out of  5 rating by Kieara Harvey
"Brian was very good. He has so much patience and was happy to answer any question that I had. He definitely made my day so much better. I highly recommend Brian. Thank you so much for your kindness it’s appreciated!"
Profile photo of Kimberly Keyser

Kimberly Keyser

December 26, 2023

5  out of  5 rating by Kimberly Keyser
"I’ve been with State Farm for over half my life so 20 plus years and find I get the best insurance around. Coverage has always been important to me and I get that with them. Appreciate Tamika and the others for all they do."
Profile photo of Angie B

Angie B

December 26, 2023

5  out of  5 rating by Angie B
"Tamika was prompt in getting my concerns and requests taken care of. Wonderful customer service skills exemplified."
Profile photo of beth g

beth g

November 2, 2023

5  out of  5 rating by beth g
"Extremely nice people and efficient. Glad I decided to go with this office."
Profile photo of Vincent Burchett

Vincent Burchett

October 20, 2023

5  out of  5 rating by Vincent Burchett
"Awesome service, I saved over $300 a month by switching."
Profile photo of Moneka Kee

Moneka Kee

October 19, 2023

5  out of  5 rating by Moneka Kee
"Brian Burchett was amazing ! Im very pleased with my service with him . I was paying absolutely too much with my last insurance . He listened to my needs & educated me on how I could save while having everything that I needed ."
Profile photo of Michael Goodin

Michael Goodin

September 19, 2023

5  out of  5 rating by Michael Goodin
"Tamika, Tess and staff always give good advice on insurance. You can't do better than State Farm Insurance and their local staff when you need insurance of all kinds at affordable prices."